DON MEALEY SPORT AUTO GROUP

Privacy policy

This covers the Customer 1st Concierge app at customerfirst.vip, used by customers of Don Mealey Sport Auto Group.

Text messaging

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. This applies to text messages from each of our dealerships — Sport Mazda South (Trail Imports, LLC), Sport Mazda North (Seminole Imports, LLC), Sport Subaru South (Trail Imports II, LLC) and Don Mealey Chevrolet (Don Mealey Chevrolet LLC) — sent through the Customer 1st Concierge app.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information collected as part of the text messaging program — including your mobile opt-in and consent — will not be shared with, sold to, or rented to any third parties. Text messaging originator opt-in data and consent are excluded from all other information-sharing described in this policy. We share limited information with the service provider that delivers our messages, solely to deliver them.

By opting in you consent to receive recurring text messages. Message frequency varies and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Your consent is not a condition of any purchase. Reply STOP to unsubscribe or HELP for help. Full terms are on our text message terms page.

What we collect

Your name, email address, phone number, the vehicle you bought and where you bought it. Photographs taken at delivery, with your permission. Messages you send us through the app, and our replies. Which of our messages you have opened.

We do not collect payment details through this app, and we do not ask for a Social Security number, driver’s licence or financial account information here.

Why we hold it

To show you what we promised at delivery and whether we have done it, to arrange service, to answer you when you get in touch, and to keep a record of that conversation so the next person you speak to already knows what happened.

Who sees it

Staff at the dealership you bought from, and the executive team at Don Mealey Sport Auto Group. Nobody at one of our other rooftops can see your records unless they work for yours.

We use service providers to run the app — hosting, our database, and email and text delivery. They process data on our instructions and are not permitted to use it for anything else.

We do not sell your information and we do not share it with advertisers. Aside from the text messaging consent data described above — which is never shared for marketing — we share information only with the service providers described here and where the law requires it.

Your delivery photograph

We ask before taking it and you can decline. If you agree, it is stored privately and shown only to you and to staff at your store. You can add your own photographs or remove them at any time.

How long we keep it

For as long as you are our customer, and afterwards where we are required to keep records of a vehicle sale. You can ask us to delete what is not legally required.

Your choices

You can turn text messages off in the app or by replying STOP. You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Write to us through the app, or contact the store you bought from.

Children

This app is for vehicle purchasers and is not directed at children under 13. We do not knowingly collect their information.

Changes

If we change this policy we will update the date below. Material changes will be told to you in the app rather than left here to be discovered.

Contact

Don Mealey Sport Auto Group, Orlando, Florida. Reach us through the Concierge section of the app, or call the dealership you bought from — numbers are on each store’s terms page.