DON MEALEY SPORT AUTO GROUP
Proof of opt-in — Sport Mazda North
This page documents exactly how a customer of Sport Mazda North consents to text messages inside the Customer 1st Concierge app at customerfirst.vip, including screenshots of the consent screen itself.
Consent is entirely optional.
No part of buying a vehicle, creating an account, signing in, or using any feature of the app depends on agreeing to receive text messages. There is no step in which a customer must accept messaging to continue, and text consent is never bundled with any other agreement.
1The customer buys a vehicle and is invited to the app
At delivery, a member of staff enrols the customer and gives them a link to set a password. Nothing about text messaging appears here, and nothing is agreed to at this stage.
2They find text settings in their own time
Text message settings live under Your Concierge in the app menu, and under Account. They are not part of setup and do not appear in any flow the customer has to complete. A customer who never opens this page is never sent a text message.
3Both boxes start empty
The consent screen shows two separate, independent checkboxes. Both are unchecked by default. Each is labelled Optional. There is no Continue button and no submit step — a customer can leave this page having changed nothing.
4They choose one, both, or neither
Service messages and promotional messages are separate consents. A customer may agree to service reminders and decline offers, and the app records those independently.
5The exact wording they agree to
The full consent text sits beside each checkbox on screen — not behind a link, and not summarised.
SERVICE MESSAGES
I agree to receive recurring service text messages from Sport Mazda North about my vehicle, including appointment reminders, updates on work owed to me, and replies to questions I send. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
OFFERS AND EVENTS
I agree to receive recurring offers and event invitations from Sport Mazda North by text message. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of any purchase.
6We record it
Each change writes an entry recording which consent was given or withdrawn, the exact wording displayed at that moment, the page it happened on, the device, the phone number and the time. That record is kept per customer and cannot be edited afterwards.
7They receive one confirmation
SENT ONCE, IMMEDIATELY
Sport Mazda North: You're subscribed to text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.
8They can stop at any time
By replying STOP to any message, or by unticking the box on the same screen. Both take effect immediately and neither affects anything else in the app.
Required disclosures
- Message frequency varies.
- Message and data rates may apply, charged by the customer’s carrier.
- Reply STOP to unsubscribe, HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of any purchase.
- No mobile information is shared with third parties or affiliates for marketing or promotional purposes.