DON MEALEY SPORT AUTO GROUP

Text message terms — Sport Subaru South

These terms cover text messages sent by Sport Subaru South, operated by Trail Imports II, LLC, through the Customer 1st Concierge app at customerfirst.vip.

What we send

By opting in you consent to receive recurring text messages from Sport Subaru South about a vehicle you bought from us. They cover appointment reminders and confirmations, updates on work we owe you, and replies to questions you send us through the app.

If you separately agree to it, we may also send occasional offers and invitations to owner events. That is a separate choice and you can agree to service messages without it.

How you opt in

Opt-in happens inside the Customer 1st Concierge app, after you sign in to your own account. Two checkboxes are shown, both empty by default, and you choose each one separately:

SERVICE MESSAGES

I agree to receive recurring service text messages from Sport Subaru South about my vehicle, including appointment reminders, updates on work owed to me, and replies to questions I send. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

OFFERS AND EVENTS

I agree to receive recurring offers and event invitations from Sport Subaru South by text message. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of any purchase.

We record which boxes you ticked, the exact wording shown to you at the time, and when you did it. We never tick them for you, and we never opt you in because you bought a car.

See the opt-in screen, step by step

Message frequency

Message frequency varies. Most customers receive a handful of messages in the weeks after their purchase and very few after that. We do not send on a schedule.

Cost and delivery

  • Message frequency varies.
  • Message and data rates may apply. These are charged by your mobile carrier and are your responsibility. We do not charge for text messages.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers may change; message delivery is subject to carrier availability.
  • Your consent to receive texts is not a condition of any purchase.

How to stop

Reply STOP to any message and we will stop immediately. You will get one confirmation and nothing after it:

WHAT YOU RECEIVE

Sport Subaru South: You are unsubscribed and will receive no more messages. Reply START to resubscribe.

Reply START at any time to begin again. You can also turn messages off inside the app, under your account.

How to get help

Reply HELP to any message:

WHAT YOU RECEIVE

Sport Subaru South: Help at (321) 615-3935 or customerfirst.vip. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.

You can also call Sport Subaru South on (321) 615-3935.

What the messages look like

  • Sport Subaru South: Your first service visit is confirmed for Thursday, Sept 18 at 2:30 PM. Reply STOP to opt out.
  • Sport Subaru South: We have an update on the work we owe you. Open the app to read it: customerfirst.vip Reply STOP to opt out.

And when you first opt in, once:

CONFIRMATION

Sport Subaru South: You're subscribed to text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information collected as part of this text messaging program — including your mobile opt-in and consent — will not be shared with, sold to, or rented to any third parties. Text messaging originator opt-in data and consent are excluded from all other information-sharing described in our privacy policy. We share limited information with the service provider that delivers our messages, solely to deliver them.

Our full privacy policy explains what we hold and why.

Who we are

Sport Subaru South
Trail Imports II, LLC
9951 S Orange Blossom Trl, Orlando, FL, 32837
(321) 615-3935

One of four dealerships operated by Don Mealey Sport Auto Group. Each is a separate legal entity and registers its text messaging separately.